Assists physicians with examinations and procedures to serve the medical needs of patients with various health conditions in a professional, confidential, and caring manner. Coordinates the flow of patients, phone calls, lab work, and nurse visits to facilitate quality patient care and customer service goals. Provides professional care within the educational background of the Medical Assistant and in compliance with any applicable licensure/certification requirement and organization policy and procedures.

PRINCIPAL JOB FUNCTIONS:

1. *Commits to the mission, vision and beliefs of Bryan Health and consistently demonstrates our core values.

2. *Maintains flow of patients in accordance with time of appointment in order to avoid delays for the provider and undue waiting for patients.

3. *Keeps the exam rooms clean, disinfected and stocked with necessary supplies.

4. *Obtains vital signs, reason for visit and list of medications from patients and prepares patient for visit.

5. *Assists the medical provider with all examinations and procedures.

6. Schedules outpatient tests and procedures at hospitals by telephone in a timely manner; adheres to the referral process of the practice.

7. Schedules follow-up procedure/appointments and specialty appointments.

8. Updates patient demographics and immunization forms as needed.

9. Administers immunizations and medications as directed by medical provider.

10. Performs patient call processing as needed.

11. Performs audiometry, eye exams, EKG's, and spirometry.

12. Provides and/or assists with coordination of orientation activities for new staff.

13. Assists with coordination of validating and revalidation of core job competencies.

14. Plans, coordinates, and leads training and re-training sessions pulling in other resources when necessary.

15. Assists Practice Manager with time card review/approval.

16. Responsible for leading the supply ordering process.

17. *Assists Practice Manager with staff scheduling and attendance tracking.

18. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

19. Participates in meetings, committees and department projects as assigned.

20. Performs other related projects and duties as assigned.

(Essential Job functions are marked with an asterisk "*". Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed.

EDUCATION AND EXPERIENCE:

High School diploma or equivalency required. Certification as a Certified Medical Assistant (CMA), Clinical Certified Medical Assistant (CCMA), or Registered Medical Assistant (RMA) required. Current listing on the Nebraska Medication Aide registry required. Graduation from a Medical Assistant (MA) program preferred. Basic Life Support (CPR) certification required. Bryan Health recognizes American Heart Association (for healthcareprofessionals), American Red Cross (for healthcare professionals) and the Military Training Network.