Meow Wolf opens portals of possibility. Come as you are!

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world's leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.

We share a strong commitment to Belonging through our values of:

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness: We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion: We are "kind punks" - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on....

Job Description:

How you will do it...

• Manage labor, productivity, quality control, and safety measures as established and set for site

• Carry out supervisory responsibilities in accordance with company policies and applicable laws

• Determine product pricing and margins in alignment with budget or executing pricing strategy

• Lead, develop, and manage a team that encourages elevated guest service with talent growth and development opportunities

• Perform all job positions needed to operate a food and beverage location from bussing, serving, cash register, etc.

• Ensure all licenses are current, including health, safety, and liquor

• Initiate, encourage, and maintain internal and cross-departmental communication

• Providing feedback and reviews for all food & beverage team; maintaining high-quality staff performance

• Models and enforces proper cash management protocols by delivering POS training to staff and following company policies for cash handling and cash room compliance

• Ensure staff complies with all food control and safety regulations

• Directly support all site initiatives including, but not limited to, the role-playing element required of all staff members, when interacting with guests

• Create initiatives that focus on the elements of our B Corp including recycling, composting, and community engagement

• Plan and participate in promotional and special events as well as corporate events

• Develop and maintain vendor and community relationships

• Create, maintain, and communicate to all key parties the vendor supply calendar that aligns with the needs of the site for product inventory

• Maintain inventory management records

• Analyze sales trends and adjust product offerings accordingly

• Analyze customer feedback and suggest ways to improve ratings specific to products

• Actively listen to and resolve complaints

• Work with the Scheduling Manager to ensure work centers are staffed efficiently and effectively

• Set and maintain high standards of organization and cleanliness

• Respond to injuries and emergencies appropriately

• Collaborate with other team members to create and maintain a pleasant environment for guests

• Perform all job positions needed to operate a bar from bussing, serving, cash register, etc.

• Other duties as assigned

To be successful in this role...

• Embrace and exemplify Meow Wolf Culture

• Must be 21 years of age or older

• Proven work experience as an F&B Manager, Bar Manager or similar role

• Hands-on experience with point-of-sale systems

• Proven experience developing, managing, and achieving budgets

• Extensive knowledge of liquor, bartending, and service protocols

• Strong service skills and a welcoming demeanor required

• Proven experience managing, developing, and leading a team

• Ability to work a flexible schedule including weekdays, weekends, evenings, and holidays

• Communicate well with others to exchange information

• Effectively delegate responsibilities and maximize resources

• Strong understanding of business management and accounting principles

• Develop, follow and enforce safety rules

• Maintain composure in stressful situations

• Adaptable to changes in a fast-paced work environment

It would be nice to have...

• Prior work experience in a retail, museum, theme park, recreation facility, or other public space

• Adult + Child + Infant CPR, AED, and First Aid certification

• TIPS Certification

• ServSafe Certification

• Food Handler Safety Training Card

• Prior experience with visual merchandising

• Bilingual, especially but not limited to English and Spanish

Work environment & physical demands...

This position works in indoor settings with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines, and small and/ or enclosed spaces. When working in outdoor settings, the position is exposed to weather conditions and varied temperatures.

Physical Demands:

• Moving in different positions to accomplish tasks in various environments, including tight spaces.

• Remaining in a stationary position for prolonged periods.

• Repeating motions that may include the wrists, hands, and/or fingers.

• Positioning or moving objects up to 50 pounds.

All employees will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Schedule

• This is a full-time position that works a flexible schedule including weekdays, weekends, evenings, and holidays.

You will get to know Meow Wolf by...

• Exploring Meow Wolf Origins

• Attending Immersiversity

• Reviewing Meow Wolf's Employee Handbook

• Attending departmental training

• Shadowing experienced team members

Supervisory Responsibility:

This position does require supervisory responsibility.

Travel:

Travel is not required for this position.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION: Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS:

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.

• Medical Insurance options: PPO & HSA

• Dental & Vision Insurance

• 401k Retirement Plan

• Company Paid Life Insurance Policy & Long-Term Disability Coverage

• Voluntary Short-term Disability & Critical Illness Policies

• Company Paid Employee Assistance Program

• Paid Parental Leave for 12 weeks

• Discount off Meow Wolf Gift Shop Merch

• Admission to Meow Wolf attractions for employees and guests

Please visit for more information.