POSITION SUMMARY: Oversees Adult Day & Work Services primarily serving Elwyn Residential service recipients, including but not limited to, operations, customer satisfaction, and regulatory compliance. The Senior Director takes on the primary responsibility for assigned program areas. In concert with the Executive Director, develops overall service line strategy and drive program operations of assigned Day programs in Pennsylvania and Delaware. Assists in establishing budgets and maintaining operations so that performance is acceptable to the customer and within the established budget.

• Oversee operations of Adult Day programs providing support to Elwyn Residential service recipients
• Work with, understand, and comply with terms and conditions of collective bargaining agreements (CBA) within a unionized environment
• Provide leadership, coaching, guidance, training and staff development to all levels of department staff
• Provide support and assistance to the Directors in the areas of onboarding of new employees, job description development, job postings and staff data changes/updates as needed
• Assist the Executive Director with reviewing and conducting interviews for team vacancies
• In conjunction with Executive Director, prepare program budget
• Direct operations in a fiscally prudent manner and within established budgets
• Develop new business opportunities, specifically regarding Community Participation Support and develop other opportunities for business development
• Direct operations to ensure compliance with established Key Performance Indicators (KPIs) and provide input for the development of new measures as needed
• Ensure that all programs meet credentialing requirements, licensure, certification and accreditation
• Provide supervision of assigned staff in the areas including, but not limited to, recruitment, selection, leadership, coaching, training, timekeeping, performance management, promotion, discipline and termination
• Perform other duties as assigned

IMMEDIATE SUPERVISOR: Executive Director

DIRECT REPORTS: Directors for Adult Day Programs

CONTACTS: Individuals supported, Elwyn personnel, funding agencies, regulatory agencies, and community members.

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:

• One of the following combinations of education and experience:
  • Associate's Degree from an accredited college or university or 60 credit hours AND 4 years of experience working directly with persons with intellectual disabilities
  • Bachelor's degree from an accredited college or university AND 2 years of experience working directly with individuals with intellectual disabilities
  • Master's Degree from an accredited college or university AND 1 year experience working with individuals with intellectual disabilities
• Five years of management experience in the human services field required, adult day program experience preferred
• Demonstrated strong, well-balanced leadership skills
• Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record

PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.

Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.