Essential Duties and Responsibilities

• Assists in the development and implementation of HR related policies and procedures. Provides suggestions for changes and/or updates as needed to ensure congruence with Goodwill's mission and compliance with all appropriate regulatory organizations. Prepares, maintains and updates employee policy handbooks and procedural manuals as needed.
• Ensures compliance with federal, state and local employment laws and regulations.
• Maintains solid working relationships with all divisions and personnel to promote positive employee relations. Advises managers and supervisors regarding employee/labor relations issues including appropriate corrective action. Assists with investigations and provides support for the organization as needed.
• Maintains an open door for employees; encourages communication and resolution at the lowest possible level.
• Provides friendly, timely and informative answers concerning employee-related issues.
• Maintains affirmative action programs. Ensures accurate and timely filing of plan documents, EEO-1, Vets-4212, and other reports by designed deadlines. Maintains records to conform to EEO regulations.
• Maintains HR records and personnel files as required by law and/or applicable regulations; assists in the maintenance and compliance of record retention programs. Supports maintenance of Applicant Tracking System (ATS) in compliance with the Department of Labor, Office of Federal Contract Compliance.
• Handles and/or provides oversight for the processing of all Unemployment Insurance claims, ensuring that all issues surrounding an employee's termination are documented and clearly explained to the S.C. Employment Security Commission.
• Maintains a good working relationship with the Employment Security Commission to successfully defend unemployment claims and appeals.
• Explores new ways of improving workflow and efficiency within the HR department; recommends new approaches, policies and procedures to continually improve corporate level support. Develops and implements training information, SOPs, process instructions, etc. as needed.
• Ensures integrity and confidentiality of all applicant/employee information files.
• Complies with all Agency policies, procedures and safety standards throughout work areas and maintains same to meet CARF, Department of Labor and other regulatory standards.
• Performs other job-related duties as assigned.

Qualifications
Must have excellent written and verbal communication skills. Must be customer friendly, professional, organized, and detail oriented. Must possess multi-cultural sensitivity and diversity awareness. Strong proficiency in Microsoft office applications required. Ability to review, analyze and appropriately assess employment-based data. Must possess enthusiasm and support for the organization's mission. Must maintain valid S.C. Driver's License, liability insurance and a driving record acceptable to Goodwill's insurance carrier. Must be able to travel locally and as needed statewide.

Education and Experience
Bachelor's Degree in Human Resources, Business Management, or related field in conjunction with a minimum of five years' experience in HR Management required. Experience in a corporate level environment preferred. Experience working with multiple divisions simultaneously preferred. A combination of education and experience will be considered. Must have experience in strategic HR planning and implementation. HR Professional Certification required.

Physical Demands
While performing the duties of this job, the employee is regularly required to: sit; walk; talk and/or hear; use close, distance and peripheral vision; use hands to finger, handle or feel tools and controls. The employee must occasionally lift and/or move up to 20 pounds.

Work Environment
The majority of the work will be performed in an office setting. Occasional travel may be required. The noise level in the work environment is usually moderate.