At Crisis24, A GardaWorld Company, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do. It's the reason we love rolling up our sleeves and getting down to work - and it's why we're so successful. It takes an entire team to stand behind something big. Interested?
Who We Are Looking For
The Security Command Center Project Manager (PM) will be responsible for managing the overall coordination, reporting, and administration of the Command Center (CC). The PM has oversight of the operational responsibilities of the CC and oversees all phases of technical tools and processes in the CC. The PM is empowered to make real-time decisions and to escalate issues to the Client Contract Manager or designee.
What You Will Work On
Other Duties and Responsibilities
Who You Will Work With
The Security Command Center Project Manager (PM) will be the vendor's primary liaison with the Client, especially the Client Contract Manager, and reports to an executive who is located at the vendor's headquarters. Daily, the PM works closely with the Client Contract Manager to set priorities for the Command Center (CC) and ensure that the team is meeting all deliverables promptly. The PM will develop and administer the metrics used to measure and evaluate performance and interface directly with both the Bank's representatives and vendor leadership to ensure that staffing and other services are delivered according to contract scope and service level agreements. The PM has direct operational control of all CC personnel.
What You Will Bring
Skills
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.