Your Opportunity as the Manager, Engineering & TSO - Coffee Process Engineering

Location:New Orleans, LA - Gentilly

Working Arrangements: 100% on-site

Reports To: Senior Director, SBA Engineering & TSO

In this role you will:

• Develop and maintain technical and operational expertise for coffee process technologies including drying, roasting, and grinding
• Initiate, define and deliver operational savings projects to support SBA savings goals
  • Develop relationships with key technical resources in each manufacturing plant
  • Identify loss opportunities across SBA Operations
  • Partner with plants and Marketing Project Managers to complete loss analysis
  • Prioritize opportunities with business and align resources to highest potential projects

• Deliver optimization and savings projects
  • Partner with Operations, R&D and Green Coffee to identify opportunities
  • Champion increased standardization for greens and roast conditions
  • Lead blend flex efforts to deliver savings or mitigate business continuity risks
  • Coach team members to deliver projects and initiatives
  • Directly lead projects with greatest impact and/or highest complexity
  • Develop and improve work systems and training to qualify new conditions

• Support delivery of quality improvements and resolution of quality issues through root cause analysis

• Partner with Operations, R&D, and the broader SBA team to deliver robust initiatives
  • Actively participate in Technical Readiness reviews for initiatives
  • Review and provide input to process and formulation solutions proposed for initiatives, including potential problem analysis for scale-up
• Coach and develop Process TSO team
  • Set clear team workplan and individual objectives
  • Maintain objectives through regular 1:1 discussions
  • Standardize work processes
  • Develop and deploy measures to track and improve team performance
  • Coach team members to build skills and to increase contributions
  • Complete mid-year and year-end performance reviews
• Act as Subject Matter Expert for process equipment technologies
  • Maintain relationships with key equipment vendors
  • Evaluate equipment improvements for application in our facilities
  • Support plant engineers to develop site capital master plans
  • Develop and recommend opportunities for equipment standardization across plants
• Work with other managers in JMS process community to align on similar approaches to business practices

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

• Bachelor's degree in Engineering or Food Science
• 4+ years of engineering (or related food industry) experience
• 3+ years of experience in Operations, R&D, and/or Engineering/TSO

Other:

• Problem solving: demonstrated ability to define a problem statement, identify root cause, and develop/implement systemic corrective actions
• Leadership: demonstrated ability to direct the efforts of a team including engaging team members and enabling the team's success; ability to influence without authority
• Initiative: demonstrated ability to lead work effectively and independently given basic coaching and guidance
• Collaboration: must work effectively with individuals and teams across the organization
• Communication: demonstrated ability to communicate clearly and effectively verbally and in writing
• Travel is required by the role and is typically under 20% (peak periods may be higher)

Additional skills and experience that we think would make someone successful in this role:

• Degree in Chemical Engineering
• 10+ years of engineering (or related food industry) experience
• Capital project and/or start up management experience
• Previous experience managing small teams and coaching individuals
• Fundamental understanding of food science / ingredient chemistry
• Experience developing and executing CQV plans and qualifying ingredients / recipes / processes
• Familiarity with Prodika and TraceGains

Learn More About Working at Smucker

• Our Total Rewards Benefits Program
• Our Thriving Together Philosophy Supporting All Impacted by Our Business
• Our Continued Progress on Inclusion, Diversity and Equity

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