The Global Customer Service Investigation Unit (GCS IU) department is looking for a Global Investigation leader to lead the end to end technical complaint investigations and to provide an effective level of support (troubleshooting, answers to questions...) to subsidiaries and distributors in order to ensure the customer's complete satisfaction. Primary Responsibilities T

Conduct quarterly business reviews with the Product Specialists and other supporting sales associates. Submit expense reports on a weekly basis. Maintain customer records in CRM on a daily basis for all accounts in their database. Close all appointments with notes and update milestones on a daily basis. Achieve minimum forecast accuracy for US dollars on a monthly basis p

The QC Microbiology/EM Laboratory Manager provides direct oversight and guidance in the Quality Control Microbiology and Environmental Monitoring (EM) testing laboratories, including applicable support and storage areas, to ensure bioMerieux manufactured products are appropriately measured and monitored according to quality system requirements (e.g., QSR and ISO9001/ISO13

The Sr. Manager of Commercial Analytics is responsible for assisting in developing and executing the advanced analytics strategy, frameworks, and methodologies for the U.S. Commercial Operations teams. Ensuring the Commercial Analytics team provides strategic business insights and actionable recommendations in support of the product portfolio and brand objectives. Primary

The Sr. Director, Field Service & Business Operations will lead the Customer Support Organization's Field Service Operations function and Customer Service Business Operations function and will provide the strategic vision and direction for the two functions to ensure that respectively they deliver Effective implementation, maintenance, and repair of bioMerieux diagnostic

The Senior Software Support Engineer will support and develop software for internal R&D departments that are responsible for creating innovative IVD solutions. Collaborate with leads from other disciplines (embedded software, microbiology, biomathematics, etc.) to provide outstanding application support (Troubleshooting, Issue Resolution, Account Management). Develop nove

The ideal candidate will be located in Washington, D.C. As the Director of Federal Government Affairs at bioMerieux, you will be a pivotal member of our Government and Public Affairs team, responsible for monitoring the U.S. policy environment relevant to our priority areas of focus. Your role will involve analysis of relevant policies and proposed legislation, creating r

of Job Description This is a Systems engineering position with an emphasis on system engineering design , test, and support of complex medical instruments . This individual will collaborate with R&D engineering staff to design, test , and investigate complaints for complex medical instrument s. Main Accountabilities Assists in the requirement definition, design, integratio

The MI/OT Engineer is responsible for the administration of MFG infrastructure networks and systems according to site quality and change control procedures This position specifically requires the administration of VMware systems, Ethernet networks, Windows Server and Desktop operating systems, Windows Active Directory, virtual backup and restoration systems, network stora

Contribute to the R&D Microbiology department's ability to develop new and support existing products and timely completion of projects by performing routine tasks and may be a part of more complex experiments. Must be in a current education program to be considered for the co op program. Pays $22 an hour and is onsite in St Louis, MO. Principal Contributions / Accountabil

The Director of Sales & Marketing Training leads a team of sales & marketing training managers to guide the identification and development of essential training programs to support and elevate the performance of the NORAM sales and marketing staff. Working in collaboration with sales & marketing leadership, this position defined and implements the soft and hard skills tra

This position provides solution oriented consultative training, technical support and troubleshooting at customer sites, and remotely, on bioMerieux's diagnostic product lines. Effectively work with customers to achieve efficient implementation and go live of new instrumentation. Retain business, collaborate with stakeholders. This is a field based position supporting the

The MES Data Administrator role is to be part of the Operational Technology team which supports configuration, enhancement, interface, and operation of the Manufacturing Execution System (MES) as well as maintenance of our Manufacturing network and current and future software applications that support our manufacturing operations. Primary Responsibilities Plan, design, de

The reliability specialist is responsible for overseeing data monitoring, data reporting, investigations, and action plans for product and process performance within the instrument department. This role will also lead cross functional technical teams through business critical failure investigations and resolutions. Primary Duties Perform all work in compliance with compan

Primary Duties 1. Serve as the internal primary point of contact with US Key Accounts. 2. Prioritize the US Key Account orders, communicate expiring pricing, expiring scheduling agreements and about the products availability when back orders / allocations occur and ensure their follow up (allocation, priorities & management). 3. Communicates with internal departments, mai